AWS Scheme

Approved Workshop Scheme

The Approved Workshop Scheme (AWS) is jointly owned by The National Caravan Council (NCC), the Caravan Club and the Camping & Caravanning Club. The scheme exists to benchmark reliability and ensure conformance to a high standard of service for the consumer.

A focus of the AWS scheme is to ensure that technicians are able to demonstrate their competence at servicing caravans and motorhomes to the desired standard. These standards of service have been established to promote the caravan industry’s professionalism towards caravan owners and protect technicians’ health and safety.

To be a part of the AWS scheme, participating workshops and mobile technicians have to meet the minimum competence requirements set by the AWS scheme. CITO support members and applicants to the scheme by providing the necessary training and certification in the following criteria:

  • ACoPs Gas Competence Certificate
  • City & Guilds in Caravan Service Engineering
  • City & Guilds in Electrical Test & Inspection of Caravans
  • City & Guilds in LV/ELV Systems & Circuits Certificate

At present, the AWS scheme requires a minimum percentage of an individual workshop to have attained these qualifications prior to joining the scheme. With the exception of the busy summer periods, electrical and gas courses are delivered throughout the year. The Caravan Service Engineering practical assessments are now conducted on a rolling basis throughout the year, with two written assessment periods in March and November in order to help workshops and mobile technicians meet the entry requirements as quickly as possible.

Practical assessments for the C&G Caravan Service Engineering must be taken in a suitable workshop. We are, therefore, reliant upon the goodwill of workshops to host the assessments for their own technicians and external technicians who are unable to take their exam in their own workshop. Workshops who are able to host the assessments will significantly aid the speed in which we are able to process their candidate’s assessments. We do ask those workshops and mobile technicians unable to host to be patient in finding host workshops and to be as flexible as possible when a date and venue are found for them.

+/- Contacting and joining the AWS

Although we work closely with the AWS to deliver the training and assessment their members require, you must make application directly to the scheme. In order to maintain their high standards, the scheme may also make changes from time-to-time to the full scope of their requirements. Therefore, we advise you to seek confirmation from the AWS scheme as to which of your staff require any or all of the training delivered by CITO before you register for any of our programmes.

The Approved Workshop Scheme

Telephone (care of the National Caravan Council)

01252 796 055


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Contact Us

Caravan Industry Training

2nd Floor, 5 Alexandra Terrace

Alexandra Road



GU11 3HU


Tel: 01252 310 540

Fax: 01252 310 533

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